CUSTOMER TECHNICAL LIAISON
FULL TIME POSITION
Overview:
Wahl designs and manufactures custom-engineered precast refractory components, systems, and complete furnace linings for customers across the Aluminum, Steel, and Minerals Processing industries. The Customer Technical Liaison serves as a bridge between our customers and our internal engineering and manufacturing teams — helping translate customer needs into practical, high-performance solutions.
- This role blends technical problem-solving, customer interaction, and real-world engineering application, making it an excellent fit for students interested in both engineering and field experience.
In this role, you will:
- Visit customer facilities alongside experienced Wahl team members to understand operating challenges firsthand.
- Collaborate with engineers and designers to support refractory system and component designs.
- Help communicate technical concepts, designs, and solutions to customers.
- Follow projects from concept through installation and performance evaluation.
- Gain exposure to how technical solutions contribute to customer success and business growth.
WHO THIS ROLE IS IDEAL FOR:
Graduates or graduating spring 2026 with or pursuing a B.S. in Ceramic Engineering, Materials Science, or Mechanical Engineering who enjoy problem-solving, teamwork, and learning through hands-on experience. This role involves regional travel (approximately 60–75%), offering valuable exposure to industrial environments and customer operations.
PRODUCTION MANAGER
FULL TIME POSITION
Overview:
Wahl Refractory Solutions is an industry-leading provider of innovative precast refractory solutions serving the Steel, Nonferrous, and Minerals Processing industries. Wahl develops proprietary refractory formulations that are manufactured at its facility in Fremont, Ohio. The company has a long history of delivering groundbreaking refractory technologies that have been adopted by customers worldwide.
- The Production Manager is responsible for overseeing all manufacturing operations within the facility, including RPD, Small Shapes, SIFCA/Hardcast, Forms/Turnkey, Ovens, and Packaging operations.
In this role, you will:
- Direct and oversee daily manufacturing operations across all production departments.
- Lead and support Supervisors and Leads to ensure effective execution of daily production schedules.
- Promote and enforce all company safety policies, procedures, and safe work practices.
- Investigate incidents, injuries, near misses, and safety concerns and participate in corrective action implementation.
- Ensure adherence to all quality standards, manufacturing procedures, and customer specifications.
- Coordinate with Maintenance to ensure equipment reliability and minimize downtime.
- Coordinate with Purchasing and Inventory teams to ensure raw materials and production supplies are available.
- Conduct shift meetings, safety discussions, and operational planning meetings.
- Support employee development through training, coaching, cross-training, and performance feedback.
WHO THIS ROLE IS IDEAL FOR:
High school diploma or equivalent with Technical certification, associate degree, or relevant college coursework preferred. A minimum of 5 – 7 years of experience in a manufacturing or production environment. A minimum 3 – 5 years of prior supervisory, team lead, or leadership experience. Strong communication, leadership, and conflict resolution skills. Working knowledge of workplace safety practices and quality standards. Experience with ERP systems or production tracking software preferred. Basic proficiency in Microsoft Office (Excel, Word, PowerPoint, etc.).

